The Mga way

                                               MGA Collision Center Code of Conduct

At MGA Collision Center, we believe that how we treat people—and how we do our work—defines who we are. That’s why we live by a simple but powerful standard we call The MGA Way. It’s not just a motto—it’s a daily commitment that guides every decision we make, in and out of the shop.

1. Customer Focused

We put the customer first, always.
Every action we take—from communication to craftsmanship—is rooted in what’s best for the customer. We listen, we explain, and we advocate. Whether it’s a small scratch or a major repair, we do what’s right to ensure safety, satisfaction, and peace of mind.

2. Be Ethical

Honesty is not optional—it’s a promise.
We don’t cut corners, and we don’t tell half-truths. Integrity drives our relationships with customers, coworkers, and insurance partners. If we say it, we mean it. If we promise it, we deliver it.

3. Respect Everyone

We act like adults—always with respect, always with dignity.
We treat every individual with fairness, professionalism, and empathy, regardless of background, role, or circumstance. We do not discriminate—period. Respect creates a positive workplace and a trustworthy environment for every customer.

4. Quality Repair—No Matter What

We never sacrifice quality—no matter the pressure.
Whether dealing with time constraints or insurance negotiations, we stick to our standards. Your safety and the integrity of your vehicle come first. We do the job right the first time, with the best tools, the best practices, and the best technicians.